Frequently Asked Questions

General
What is Gritz Room Service

Gritz Room Service is an online food and beverage platform that allows guests that are staying at hotels around Bali Indonesia to order, pay and receive breakfast lunch and dinner delivered directly to their hotel rooms. We have a large variety of meals and drinks. Our menu has been carefully created to suite the  many tourists that visit Bali. At Gritz we accept all major credit cards. Order online for your Room Service today.

How long does it take for my meal to arrive?

You meal is prepared fresh by our internationally trained chefs. We pride ourselves on delivering high quality food in an extremely fast manner. You order should arrive within 20 minutes of ordering. If your food has not arrived within 20 minutes please contact us at gritz.id

Can i pay online with a debit card?

Depending on what country you are from Gritz online payment platform accepts credit and debit card payments. If you are having trouble ordering with your debit card, please contact us at gritz.id and we will arrange another option for you.

How It Works
How does this online food delivery app solution help me manage my menu and food items?

Yo!Yumm Provides an easy-to-use menu management system, allowing you to add, edit, and organize your food items effortlessly. You can update menu items, descriptions, prices, and availability in real-time, ensuring your customers always have access to the accurate information.

Can I offer discounts, promotions, and special deals through Yo!Yumm?

Yes, Yo!Yumm offers a range of promotional features. You can create and manage discounts, promotions, and special deals such as coupon codes, happy hours, combo offers, and more. These features help attract and retain customers while boosting your sales.

Can the admin manage order deliveries in Yo!Yumm?

Yes, Admin can manage the deliveries for restaurants. Both merchant and admin can take care of the deliveries, but for a given restaurant at a given time either one (admin or merchant) can carry the deliveries.

Payments
What payment options are available with Yo!Yumm?

There are four payment gateways integrated into the solution by default: PayPal, CC Avenue, Authorize.net, and Stripe. As Yo!Yumm is highly customizable, we can easily integrate additional payment gateways as per your business requirements.

How secure are the payment transactions made through Yo!Yumm?

At Yo!Yumm, we prioritize the security of payment transactions. We implement Industry-standard encryption and follow strict security protocols to ensure that all financial information is protected and secure.

Can I integrate multiple payment gateways into my platform utilizing Yo!Yumm's capabilities?

There are four payment gateways integrated into the solution by default: PayPal, CC Avenue, Authorize.net, and Stripe. As Yo!Yumm is highly customizable, we can easily integrate additional payment gateways as per the business requirements of the clients.

Support

Have Questions?

Our Expert Can Answer Your Questions.

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